NetPassage NP28G HotSpot model firmware recovery procedure. ---------------------------------------------------------- This procedure shows how to reload the firmware to router should something goes wrong and router could not startup properly. Should this happened, router automatically switch to loader mode. The DIAG light will flash at consistantly at 3 flashes/second. Table 1: -------- Router Operation state DIAG light ------------------------------------------------------------------------------- a) Firmware corrupted, need reload Consistant Blink at 3 flashes/sec interval. b) Firmware upload successfully Consistant Blink at 1 flashes/sec interval. c) Firmware upload failed, need reload Consistant Blink at 3 flashes/sec interval. --------------------------------------------------------------------------------- How to recover router from failed firmware ========================================== Before you start, confirm router is unable to startup and DIAG light is blinking consistantly 1 flash/sec interval. Otherwise, router isn't have this problem. If you experienced other problems please call technical support for help. 1) Power OFF and disconnect router from the network. 2) Connect one end of a MDI cable to the LAN port on the router then connect the other end to your computer's LAN adapter. 3) Config your computer's IP to: 192.168.168.100 with netmask 255.255.255.0 By default PC will also learn the IP 192.168.168.100 from router. 4) Insert NP28G CD containing the recovery firmware image file in CD-ROM and run the batch file,np28grcv.bat to start the firmware upload. 5) It takes about 1 minute to complete. When succesfully, DIAG light will flash slowly at 1 flash/sec 6) Reset the router and it will start up normally. 7) If still have problem, please call technical support for further help. ---------------------------------